Frequently asked questions
Our company started in April of 2025.
Yes, Lake Life Handyman LLC is fully insured to ensure the safety and peace of mind of our customers. We can provide proof of insurance upon request.
We offer a wide range of handyman services. For a detailed list, please visit our services page.
Yes, we have a minimum service fee of $125 for any service call. Please note that this fee does not include the cost of the repair/materials.
Yes, we offer free online estimates, typically requiring photos from you. For jobs needing an onsite consultation, there is a $125 fee. Onsite consultations are necessary for projects like deck repairs, smart home setups, major plumbing, and a large lists of odd jobs.
Many jobs can be estimated online with supplied pictures and explanation of problem. Examples of these jobs are as follows: most plumbing, most small electrical, most appliance installations, garbage disposal replacement, gutter cleaning.
We work Monday through Friday, from 9 AM to 4 PM.
You can schedule a service by contacting us through our website by clicking Request Service at the top or by calling us at 585-737-3408.
While it’s not required, we prefer someone 18 or older to be present. If that’s not possible, you can arrange access, and we’ll secure the property when we leave. If you’re out of state, we can send photos of the completed work along with your invoice. We always treat your home with care and respect. If paying by check, please leave payment arrangements, we can charge a card on file, or we’ll email an invoice due upon receipt that can be paid via the invoice.
Yes, we offer both emergency and priority services. In emergencies, we prioritize making the situation safe and schedule a follow-up to fully resolve the issue. For urgent but non-emergency situations, we aim to address them quickly, often on the same day.
In some cases, we recommend that you purchase certain items to match your style and preferences. These include light fixtures, faucets, toilets, shelves, ceiling fans, tile, laminate flooring, and similar products. Other materials—such as lumber, fasteners, drywall, wiring, cables, junction boxes, hardware and specialized repair parts—are best sourced by us to ensure the correct fit and quality.
Let me know if you’d like any further adjustments!
We accept cash, ach, check, debit card, credit card, PayPal, Venmo, Google pay, and Apple Pay.
Yes, we require a 100% materials deposit if the required materials are over $200. This helps us secure the necessary materials for your project.
Payment is due upon completion of the service. If payment is not received within 14 days, a late fee of $25 will be added to your invoice.
Absolutely. We are The Problem Fixers, and we stand behind our hands. We provide a 1-Year Craftsmanship Warranty on every project. If a repair or installation fails due to our workmanship within 365 days, we’ll come back and make it right at zero cost to you.
It covers our labor and the quality of our installation. It’s our promise that the job was done right the first time. Please note that while we stand behind our work, we cannot warranty the internal components of fixtures (manufacturer defects), customer-provided materials, or pre-existing issues like corroded plumbing or structural shifting.
That’s the benefit of our Material Procurement service! If we sourced the parts for your project and one of them is found to be defective, we handle the headache for you. We manage the manufacturer warranty, handle the return logistics, and take care of the replacement labor so you don't have to spend your Saturday at the hardware store.
We are happy to install fixtures or hardware you’ve already purchased! However, because we didn't source those items, we cannot warranty their performance or durability. If a project can't be finished because a provided part is incorrect or broken, our minimum service fee still applies for the visit.